Solutions/Loan Servicing/Fund Admins & Agents
Fund Administrators & Third-party agents

Loan Agency and Administration Software for Fund Administrators and Trust Companies

Agents, trustees, and fund administrators service other people’s deals, and carry the burden and operational risk of every manual intervention and process. LoanStreet automates loan agency and administration end to end and provides your client with permissioned, real-time access to their data.

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Every draw, payment, share change, and other event are all tracked in one auditable timeline.
Every draw, payment, share change, and other event are all tracked in one auditable timeline.
Common challenges

Manual processes don’t scale across clients

01

No borrower portal

Borrower requests arrive by email and phone, then get re-keyed. There is no self-service channel for draws, repayments, elections, or covenant submissions. Moreover, transmission of each borrower action to the lender or syndicate is typically manual, which introduces the potential for delay or errors.

02

Limited access for clients

Clients expect real-time visibility into their positions and bespoke reporting. Without a shared record, every request becomes a manual report, which again create opportunities for delays, misunderstandings or errors. Moreover, many legacy platforms make it difficult to manage custom fields and accounting entries for different lenders on the same transaction; let alone custom fields and accounting entries for the agent separately from the lenders.

03

Disparate systems

Deal data, cash, documents, and contacts are spread across separate tools, so every answer requires a manual intervention stitching sources together.

04

Manual processes for complex loans

PIK, unitranche, delayed draw, and non-pro rata structures are worked out by hand in spreadsheets, where a single error can propagate across multiple downstream events, accruals and payments. Even less complex obligations like manual look-ups and entries for rate determination dates create opportunities for error or delay.

05

Manual processes for clubs and syndicates

Lender registers, reallocations, notices, and amendments across many lenders are tracked manually and checked twice.

06

Manual cash reconciliation

Matching incoming cash to invoices and outgoing distributions is done line by line, and payment instructions need manual authentication.

07

Manual working group lists

Keeping contact and working group lists current for every deal party is a constant, error-prone email exercise.

How LoanStreet helps

Scale agency operations without adding headcount or risk

Straight-through processing for agented deals

Payments, draws, and remittances move from request to settlement without re-keying. LoanStreet generates NACHA files for ACH and messaging for wires, SWIFT, and EFT, delivered to every party’s bank. Co-lenders and borrowers submit their own banking instructions on-platform.

  • —Borrowers submit draw and repayment requests on-platform
  • —Banking instructions captured from each party, no manual authentication
  • —Every payment logged to a full audit trail

Less labor, more scale for loan agency

Deal setup, lender registers, amendments, impairment workflows, and distributions run from one place, with AI boarding from credit agreements. Take on more clients and deals without a matching rise in headcount.

  • —AI document reader for rapid onboarding
  • —Rule-based workflows across the loan lifecycle
  • —Task Center for every open item

Client information access

Each client, co-lender, and advisor gets permission-based, real-time access to their own deals and positions. Manager, fund, and SMA views plus API data support bespoke client reporting.

Complex deal support

True PIK and PIK toggle, unitranche, delayed draw, multi-currency, and non-pro rata funding and repayment are modeled natively, not in a side spreadsheet.

  • —Tiered pricing grids and complex fees
  • —Interest period and PIK elections
  • —Lender-specific settings per tranche

Agentic processes for loan administration

LoanStreet’s MCP server lets your team query deals, positions, payments, and covenants from Claude or the AI agent of your choice, with the same permissions as the platform.

  • —Ask portfolio questions in natural language
  • —Agents act within role-based permissions
  • —Every action recorded to the audit trail

Third-party agency support

Built for agents servicing on behalf of clients, not just lenders servicing their own book. Payment recordation, distributions, lender notices, covenant documents and financial ratios and compliance materials are handled with a complete audit trail.

  • —Administrative agent duties without spreadsheets
  • —Lender notices and amendments on-platform
  • —All covenant documents and financial ratios and their histories tracked, named and stored
  • —Full event history for every deal
FAQ

Loan agency and fund administration questions

How does LoanStreet support third-party loan agency?

Agents run deal setup, lender registers, amendments, impairment workflows, and pro rata or non-pro rata distributions from one place, with borrowers and co-lenders submitting requests and banking instructions directly on the platform.

Can clients get bespoke reporting?

Yes. Any data point is consumable via API, customized extracts can be scheduled, and data can be pushed to client data lakes or warehouses.

Can AI agents work with our loan data?

Yes. The LoanStreet MCP server connects Claude or another AI agent to deals, positions, payments, and covenants, using the same permission-based access as the platform.

Can LoanStreet be white labeled for our company?

Yes. The Borrower Portal, invoices and statements all can be customized to display either the Agent’s logo or that of their client.

Loan servicing for other institutions

Credit UnionsService member business loans and buy or sell participations on one shared record.Read more →CUSOsService and administer loans on behalf of your member credit unions.Read more →BanksService bilateral, club, and syndicated commercial portfolios, and act as agent.Read more →Direct LendersService private credit portfolios across funds, SPVs, and SMAs.Read more →

One platform for every loan and every party

See the full LoanStreet commercial and corporate loan servicing platform: AI loan boarding, straight-through payments, covenant tracking, and portfolio analytics.

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